Respecting your privacy
We use your physical address to ensure that we efficiently serve you and give you information which is relevant to you.
We use your e-mail address to send confirmation of your order and shipping information. We may also send special offers and newsletters via email. We are committed to providing a choice in how we communicate with you, so all marketing email messages include a way to unsubscribe from future communications.
Your User ID and password are unique identifiers that protect access to your personal profile information and transaction history. We restrict access to your individual purchase records, account balances and payment history to authorized personnel only.
Phone and fax numbers
We keep the phone numbers you provide on file to notify you in case there's a problem with your order, purchase, shipment or transaction.
Credit card numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.
We will not, under any circumstances, share your personal information with any company outside the IBC Japan group, or third parties acting on our behalf, such as those involved in freight forwarding, shipping or customs services.
How We Protect the Nonpublic Personal Information We Collect About You
We do not disclose, nor do we reserve the right to disclose, any nonpublic personal information about our current or former customers to anyone, except as permitted by law. We take our responsibility to protect your nonpublic personal information very seriously.
We also maintain physical, electronic and procedural safeguards to protect the confidentiality and security of the information we collect. We require any third party who receives information about you from us to agree to keep that information confidential and to use the information only as permitted by law.